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Terms of Service

Last Updated: May 21, 2025

1. Introduction

Welcome to SAN Group LLC. These Terms of Service ("Terms") govern your use of our website located at events.sansgroument.jp (the "Service").

2. Service Description

Our services include:

  • Cultural events and festivals.
  • Professional networking events.
  • Family gatherings and celebrations.
  • Food festivals and culinary experiences.
  • Educational seminars and workshops.
  • Event Logistics.

3. User Accounts

When you register for an account, you must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Event Bookings

When booking events through our service:

  • All prices are listed in Japanese Yen (JPY).
  • We accept credit cards, bank transfers, and other payment methods as specified.
  • Bookings are confirmed upon successful payment.
  • Digital receipts will be sent to your registered email.

5. Cancellation Policy

Our cancellation policy is as follows:

  • Full refund if cancelled 7 days or more before the event.
  • 50% refund if cancelled 3-6 days before the event.
  • No refund for cancellations less than 3 days before the event.
  • Full refund in case of event cancellation due to force majeure.

6. User Conduct

When using our services, you agree to:

  • Comply with all applicable Japanese laws and regulations.
  • Respect Japanese customs and cultural norms.
  • Respect the rights and dignity of other event participants.
  • Not engage in discriminatory behavior or harassment.
  • Not bring prohibited items to events.
  • Follow all venue-specific rules and guidelines.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of SAN Group LLC and is protected by copyright laws. We may take photographs at events for promotional purposes. By attending our events, you grant us permission to use your image in such materials.

8. Privacy Policy

Your use of our service is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.

Read our Privacy Policy

9. Limitation of Liability

To the maximum extent permitted by law, SAN Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. While we take reasonable precautions to ensure event safety, we cannot guarantee against all risks. Participation in events is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless SAN Group LLC from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

12. Language

These Terms are provided in both English and Hindi. In case of any inconsistency, the English version shall prevail.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

14. Contact Information

If you have any questions about these Terms, please contact us at:

SAN Group LLC
Customer Service Department
Email: info@sansgourmet.jp
Phone number: 080 4189 5181